accountability

Be More Creative and Productive with a Daily Flight Plan

Daily Flight Plan to be More Productive and Creative - Delightability, LLC.

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Personal Productivity is about:

  • Having the right mental models
  • Putting in place systems that work for you
  • Maintaining clarity over your priorities

Having the right mental models

Without the right mental models for how things work, you can burn much time and not make any progress. This is bad for you and those that rely on you, whether that is at home, work, or somewhere else. A simple mental model that is commonly understood is the water faucet. Most people understand that when you lift or turn the handle on a faucet water will begin to flow. Imagine for a moment that we didn’t have that mental model. We’d go thirsty while the solution to our thirst is hidden in plain sight. Imagine if we didn’t understand how to use a grocery store. Personal productivity likewise requires that we have mental models for how things work. Things like the calendar or breaking something complex into smaller components can help us be more productive. This is why the Daily Flight Plan includes a quarterly calendar and the Big Picture.

Putting in place systems that work for you

No matter how much or how little each of us do, we have systems that we’ve adopted to get on with living, working, or recreating. Perhaps you have a system to pay your bills online, before they are overdue. Or, perhaps you have a system that you’ve adopted to arrive at meetings on time or never run out of clean shirts or coffee. Using a Daily Flight Flight is a system to formalize the unspoken and  unwritten agreement between you and your good intentions. It is a system that can be used daily or whatever period you wish in order to document and reflect on what you think is important to get done. The items you list on your Daily Flight Plan can be tiny tasks or giant undertakings. Adapt and morph this system over time to fit your own style and needs.

Maintaining clarity over your priorities

You’ll get interrupted, that is a fact. Reading this might be an interruption. If you write down your priorities you’ll at least have a fighting chance to revisit your priorities as you receive new information or things and people clamor for your attention. There is a funny thing that happens when you right down your priorities, namely, you free your mind. Your mind will continue to noodle on things that float around in your head until you formally commit to do them, whether that is in a Daily Flight Plan or another system. You can have things you don’t want to do, things you definitely have to do, and things you wish you had time to do. In your mind, you don’t have a very good way to bookkeep and differentiate between these priorities. On the Daily Flight Plan you can write things down, create an ordered list, cross things off, assign a future date to revisit, etc. It helps to simplify a mind running in overdrive mode.

Get Started

So, give it a try. Click the image to download the full size PDF. Save it to your computer and print it as you need it. This free little tool has worked for me in my personal and professional live and it can work for you, too. If you want to know more about the little icons, then read the earlier blog posts and my book, The Experience Design BLUEPRINT: Recipes for Creating Happier Customers and Healthier Organizations.

Links to previous blog posts about the Daily Flight Plan

A More Productive Happier Life with a Daily Flight Plan and Q4 Calendar

Is Your Flight Plan Ready for Your Small Business? 

Free 2014 Daily Flight Plan with Q3 Calendar and Big Picture Reminder for SuperHeros

Free 2014 Q2 Calendar Tool to Make Daily Living a Little Less Argh

Free Q1 Calendar Tool to Make 2014 Sing

 

Greg-Olson-author-image - The Experience Design BLUEPRINT - Delightability - The Big Idea ToolkitGreg Olson is the author of The Experience Design BLUEPRINT: Recipes for Creating Happier Customers and Healthier Organizations. See the Book and Author Summary PDF or find the book on Amazon. Read the reviews and see what others are saying.

Category : Blog

Free 2014 Calendar Update for PlayBook

2014 Calendar Screen Shot - click image to download full PDFIf you purchased a Big Idea Toolkit or PlayBook calendar in the past, by now you should have received an updated calendar in your email. In case you did not (we did receive a few bounced emails), you may access it here or click on the calendar image.

If you never purchased a Big Idea Toolkit or PlayBook calendar, but simply would like a 2014 calendar, you are in luck.  You are welcome to download the free calendar. Should you need a larger format version that works with sticky notes, then purchase the PlayBook. If you want to get more clear on what goes into the PlayBook, then purchase the Big Picture.  The Big Idea Toolkit contains these and other visual planning tools, too.

The Big Idea Toolkit helps us to navigate across the 3 psychological zones that we operate in, but are often unaware. To learn more about that read Chapter 12: the Three Psychological Zones in The Experience Design BLUEPRINT: Recipes for Creating Happier Customers and Healthier Organizations.

Another free resource you might find useful is the Delight Flight Plan. Learn more about that here. We hope you are having a fun and productive 2014.

Category : Blog

If you Want to Remember More Stuff, then Create More Brain Hooks

The more connections you can give a new memory to things already remembered in your brain, the more likely it is your are going to remember that new memory. I call these Brain Hooks. Think of it as Velcro for the brain. The brain is a natural pattern making machine. When you can tap into the pattern it is easier to recall something “without thinking.” That is why it is easier for an adult that cooks to remember items on a common recipe when at the grocery store as opposed to their teenage son who hasn’t cooked or shopped much at all. The adult can recreate the cooking and shopping experiences and “recall” the item stowed tidily in their head. They are pulling from various connections and patterns whereas the teenager hasn’t yet built those connections.

Image of the Wall that Seperates us from our Intended Destination - from the Experience Design BLUEPRINTBut, when the teenage boy sees the cute girl in the store, a different pattern emerges. When this happens, he’ll surely have to text mom for the items he’s already forgotten. To learn more on what we know about the brain, check out the book, “Brain Rules,” by John Medina.  Building brain hooks is the subject of Recipe #46 in Chapter 11: Barriers to Innovation and Overcoming the Wall in my book, “The Experience Design BLUEPRINT: Recipes for Creating Happier Customers and Healthier Organizations.”  If you want to design more remarkable experiences and then make them come true, check out the book. It is chock full of 25 examples, 56 recipes, and 78 images that will guide you or your team toward creating a better tomorrow.

Category : Blog

Establish Bookends to Convince Yourself and Others Your Idea is Worth Pursuing

monkey bookendHighways, buildings, parks, and people work best when there are boundaries involved. After all, you really don’t want somebody driving in your lane, right? When it comes to ideas it isn’t any different; boundaries are useful. Creativity loves constraint.  With a boundary, a challenge becomes more clear. Without it, you will wander around the fuzzy idea for as much time as you allow. The only progress you’ll make is to ideate and fritter away the time, but you won’t actually accomplish anything.

When you are ready to advance an idea for yourself or your team, using the Big Picture from the Big Idea Toolkit can help. The simple visual communication tool forces you to get clear on your idea – both to yourself but, also to others. Simply stating your idea, clearly and concisely creates a solid boundary, a container for your idea. My idea is “this thing here” as opposed to all of these other things. This boundary for your idea establishes the first bookend. Then, be honest with yourself and others and state why the idea matters. Why should it be pursued? Why should any of us care? On the Big Picture visual tool, that’s represented as the payoff. Together the bound idea and the payoff form the bookends. Make the bookends interesting, otherwise you’ll get no support and everything will fall down.

In a group, its important to get clarity and buy-in on the bookends, so your idea can take flight. If you don’t get agreement early on, you certainly won’t get it later when you’re busy executing on all of the details.  Learn more about the Big Picture – see the video on YouTube.

Category : Blog

Daily Flight Plan to Boost Personal Productivity

image of daily flight plan for delighting customersDo you wake up in the morning knowing exactly what you will do for the rest of the day?  Are you insulated from interruptions that will thwart your plans today?  Do you go for days on end and then realize there was something you’ve neglected, perhaps you’re forgetting about a customer or conversation, or some operational aspect of your business, or maybe just some “me” time, paying a bill, or phoning a friend.  These are exactly the reasons you need to have a daily flight plan.  Use it to improve your personal velocity and maximize your impact while getting iconic cues and reminders to not forget your customers – the reason you have a business in the first place.  If you are an entrepreneur and don’t yet have customers for your new venture – then this has even more importance.  Place the flight plan over your mouse pad, in your notebook, or somewhere on your desk to record your top actions, capture ideas and sketch as needed.  The flight plan includes a few guiding principles, a 3 month weekly calendar and icons to remind you of the 3 legged stool, 3 funnels, and touch points.  To learn more about those items read the original article.

Visit the Feedback and Learning page to download the full size PDFs for free.

Price = FREE with registration.  Have fun and get more important stuff done.

Category : Blog

A Sticky Note Calendar to Feel More in Control of Your Personal and Work Life

the PlayBook wall saver edition from the Big Idea Toolkit - Delightability LLCThe PlayBook from the Big Idea Toolkit is the place to make work visible and feel in control of your personal and work life. The PlayBook calendar reveals more than a list of dates and events. Sure, you can see the current date, week number, quarter and year on this annual wall planner. But, the PlayBook also tells a story of where you are going and what you have to accomplish to get there.  Best of all, you can use ordinary sticky notes to configure your PlayBook calendar to organize yourself or your team around activities, tasks, and deliverables due by projects, customer, or week number. Simply write a task on a sticky note and affix it to the PlayBook in the week number that it’s DUE. Now you can take step-by-step requirements and calendarize them for execution. The 20 x 30 inch wall saver PlayBook is included with the Big Idea Toolkit.  For those that are sporting more wall space and want to build a bigger plan there is the larger format edition of the PlayBook, 24 x 44 inches, sold separately.

Move beyond your ordinary wall planner. Get the PlayBook calendar and go from “to-do” to “done.”

Category : Blog

A Dozen Reasons you Need a Lightweight Business Planning Tool Like the Big Idea Toolkit

hand with sticky notes and the big idea toolkit logoIt doesn’t matter if you are gainfully employed and need to explore the newest path to revenue,  a solo-preneur forging your way in a terrible economy, or a wanna-preneur that’s contemplating starting a business, you need a way to flesh out and communicate ideas and to build a simple plan. I’m not talking about the dusty templates that litter the Internet and application software by the droves. I’m talking about crafting something that lives beyond your bound document, something more dynamic, that connects to customers, a calendar, your livelihood and purpose. For that, you need something like the Big Idea Toolkit. Sure, I’m biased, after all I created the toolkit. But, I did say something “like.” The point is the world moves quickly and you need to as well. I’ll bet on the pony that running the race as opposed to the one in the stable that’s still working up the race plan.

Remember if you don’t continuously innovate in a sea of change, you could get BlockBuster’d out of business.

 

Here are a dozen reasons to use a Lightweight Business Planning Tool like the Big Idea Toolkit

 

    1. You need to quickly convince yourself and others you’re idea is worth following
    2. Your plan will need to evolve once you get started
    3. You need to continue to show visible progress to stay motivated
    4. You need to capture ideas that will come at times inconvenient and from unlikely sources
    5. You’ll want to explore quickly the opportunities that you can reliably act upon
    6. Your applied actions in the marketplace speak louder than your stagnant words buried in a plan
    7. To stay sane, you’ll need a system to balance delivering value, promotion, operations, and a personal life
    8. Opportunities will pass you by if you take too long to act
    9. You’ll need to observe, listen, and learn from customers
    10. If it’s worth doing, you probably need to enroll others
    11. You’ll need to run experiments to test ideas for value
    12. You need a plan that gives the opportunity to build better habits and practice because practice makes perfect, not training
    13. You’ll need to hold yourself accountability or involve somebody else that will

Oops that’s 13.  Oh yeah, and you can’t be superstitious either because black cats need love too and your biases will ultimately limit your opportunity.  Remember technology will not save you and the timing goddess will ultimately decide your fate. If you don’t believe this talk to those that are graduating from college now as opposed to the lucky grads that carved their way ahead of the dot com bubble burst.

Remember the marketplace will punish paralysis by analysis and the big formal unseen plan more than it will the action junkie that has more conversations and creates sustainable customer value sooner. Find a balance and pray for the timing goddess to cast a shining light upon you.

Category : Blog

When your ‘What if…’ is worth pursuing

Wouldn’t it be cool if …

 

cars with false securityI ask that “What if…” question often. Most people have and do ask that question or some variation of it. Most don’t do anything about it, but those we label entrepreneurs are the doers with courage enough to set themselves apart from the herd of dreamers.

I’m an entrepreneur. In my last software business, I was the first investor. I spent $25,000 of my hard earned after tax dollars. I did this so that an adviser and another strategic investor would feel comfortable investing too. They didn’t ask to see the roadmap or seek to see the Big Picture. They simply sought comfort much like a tailgater in a long line of cars in stormy weather. It wasn’t any safer but the co-investment had the illusion of security.

Prior to that I was an intrapreneur. I worked for a company that spent in excess of $1,000,000 developing a product that we later found out was promised to the customer at a price below the company’s cost. Once that little fact was revealed the project was shut down and the executive responsible, ushered to the door. But, before our project was permanently put on hold, many of us had been feverishly working on the hardware, software, and industrial design, crafting what we thought was going to be a new reality for our customer and for our company.

In both of these scenarios the conversation should have been very different, but it wasn’t. It turns out the tools to have a better conversation weren’t that great at the time.

More PowerPoints and more spreadsheets and drinking from the same Kool-Aid didn’t produce a better truth or a better outcome.

I fear that the more hyperconnected we become, with faster, better, now, it seems that we get further from the underlying need to have a great conversation. Perhaps, we don’t want to know the truth; we rather like illusion.

One great use of the Big Idea Toolkit is to fully explore and communicate the Big Idea. Remember, if your big idea can’t be proved out using the Big Idea Toolkit and sticky notes, then it won’t prove out with real customers either. It might be that you spend $249.95 on visual communications tools like the Big Idea Toolkit but, ultimately you save much more than that and much heartache and time along the way.

I’ve advised many executives and entrepreneurs and the ones that make a bigger impact are the ones that slow down, in order to speed up.

If after purchasing the Big idea Toolkit, you need some facilitation or coaching, please let me know. If I don’t have time available, I’ll at least recommend another coach.  Good luck entrepreneurs and doers!

Category : Blog

So… what did you learn?

Start Stop Continue Review - Delightability LLC

Here is the situation.  You’ve just completed that latest software build or that big fundraising event.  You’re going full steam ahead to the next opportunity.  You’re at capacity so you don’t really want to spend time talking about the past, especially those things that didn’t go well.  And you certainly wouldn’t want to have difficult conversations with colleagues. We’ve heard the cautionary tales about Look Back – Fall Back, Negative Target Fixation, or Don’t Trample my Elephant.

Sometimes you have to slow down, in order to speed up.

 

Project Meeting Event Debrief from Delightability LLC

But, the other side of this is your next project will only be as good as your last project, plus “what you do different.”  If you don’t learn anything  then you’re not likely to do anything different. You wouldn’t intentionally enter your next assignment with your biases, blind-spots, and developmental needs all exactly where you left them at your last project, would you?

There are 3 tools that are easy to use that can speed your individual and group learning so that you can be a higher performing team even if that team is only “me, myself, and I.”

Visit the Feedback and Learning page to see how to use these tools and download the full size PDFs for free.

 

 

 

 

Category : Blog

Pies, Pants, and PlayBooks -Will Your 2012 be any Different?

Seems we arethe PlayBook -Delightability LLC all busy making plans to do something different. You may have plans to work off grandmothers pumpkin pie, get ahead at work, or spend more time volunteering. We purchase calendars, wall planners, and gym memberships – anything to help us reach our goals.

the PlayBook -Delightabiity LLCIf you are looking to get more accomplished in 2012, you may want to start by replacing your planning calendar with the PlayBook. You can keep on doing the same old thing, but you’ll not likely fit into a slimmer pair of pants.

To make a bigger impact you need the courage and conviction to try something different. Get started in the right direction. Take the challenge, compare your calendar to the PlayBook and select the tool that will make your 2012 a success.

Category : Blog

About Us

Like you we get ideas. We are all idea people. The Big Idea Toolkit was born out of our recognition that people have ideas but get stuck at all stages of bringing those ideas to life. We hope you find this toolkit and site gives you a nudge, a process to follow, and inspiration to make your ideas a reality. Thank you to our clients who told us - "You guys should make this a product available to others." We are Delightability, LLC and we believe if you Delight Customers - Success will Follow. more..

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If you have questions or need some help please email us or call us at (206) 356-8811