empathy

the Big Idea Toolkit – 7 Visual Thinking Tools for Innovative Teams to do their Best Work

the PlayGround from the Big Idea Toolkit - Delightability, LLC.The Big Idea Toolkit  include 7 visual thinking tools that leverage the way innovative teams do their best work.  People need a place to capture ideas – that is the PlayGround.   If you are like most people you already have sticky notes chock full of ideas, notes, and reminders.  Well, the PlayGround gives you a space to capture them and share them with others.  Other might even build upon your ideas.  The PlayGround is where ideas live.

Sometimes I feel better just getting my ideas down – even if I don’t do anything with them.

 

the Situation from the Big Idea Toolkit - Delightability, LLC.Jumping to execution too soon without understanding the Situation, or being mindful of  the Audience can consume resources, burn cycle time, and create strategic drift.  Not being in tune with your audience can create lackluster products, messages, and experiences that don’t feel connected or live up to their potential to satisfy and delight.

If you don’t know where you’re going, any road will get you there.  Lewis Carroll

 

the Audience from the Big Idea Toolkit - Delightability, LLC.Explicitly identifying your audience can help you to connect with them and make the customer come alive inside the organization.  This taps the natural empathy of your employees, volunteers, and others that interact directly with or influence the experience that customers have with your organization, its products, services, and brand.

My play was a complete success. The audience was a failure.  Ashleigh Brillant

 

the Big Picture from the Big Idea Toolkit - Delightability, LLC.We live in a world more connected than at any other time in history, yet we lack tools to have more productive, energizing conversations that are results oriented and free of our biases.   Using the Big Picture calibrates people to the same reality, it helps to communicate the big idea and then tie that idea to the expected impact.  It allows people to participate in building, seeing, and sharing, the big chunky steps of how to get there.  If you find yourself in the trap of having more and more email “conversations” but getting less and less accomplished, you or others around you, might not be seeing the big picture.

We can’t solve problems by using the same kind of thinking we used when we created them. Albert Einstein

 

the Game Plan from the Big Idea Toolkit - Delightability, LLC.Breaking down the big picture into smaller executable steps is what  the Game Plan is all about.  The chunky steps in the big picture can be broken down into smaller steps that are more easily executed on.  One of the reasons why people don’t move forward is a lack of clarity.  The Game Plan breaks down each big chunky step from the Big Picture into more manageable, own-able, deliverables that can then be discussed and assigned to different team members.  It reduces blind spots and helps you to confront reality.

Our ambitions will always exceed our ability to execute, given the available level of resources.

 

the PlayBook from the Big Idea Toolkit - Delightability, LLC.When your ready to commit to doing something you need the PlayBook.  That is where execution lives – it gives you a site line into events and milestones across the year as well as the view into deliverables/actions/owners over a rolling 90 day view.  Turns out that most teams don’t have much clarity beyond 90 days, so why fool yourself with giant, non-dynamic plans.  The calendar is a key component to the PlayBook since everything that you do and will do, happens in time.  It again uses ordinary sticky notes and is easily reconfigurable as weeks expire and deliverables are accomplished.  If you miss a deliverable – it is no longer a surprise.

Until we can manage time, we can manage nothing else. Peter F. Drucker

4 blocker exampleWhen each person on the team uses a weekly  4-Square Personal Action plan you’re on your way to building habits that ensure excellence in execution.  Print a 4-Square Personal Action plan each week, fill it out, and take it with you as you go about your personal and professional business.  While the PlayBook may be shared, the 4-Square Personal Action plan is uniquely you.  In fact, using it alone, even without the toolkit will enable you to be more clear about your commitments and get more important stuff done.  It is a free download, so take advantage of that.

I want to make a dent in the universe. Steve Jobs

 

We’ve love to hear what tools you use to capture ideas, get organized, and ensure excellence in execution whether you work alone, as part of a larger team, within a silo or across silos.

 

Category : Blog

Dogs, Gators, and Humans – 2 out of 3 are Wired to Care?

Pet AlligatorIt’s true and there is a good book by the same name, “Wired to Care.” In it, the author explains that our limbic system is that part of our brain that makes us feel. Dogs have a limbic system almost as developed as our own. That’s why when you come home after having a bad day at work your dog is “there for you.” It doesn’t understand what you did at work or why they pay you, but it feels that you are down and approaches you with tail a’ wagging and tongue o’ drooling.

A pet anaconda or alligator on the other hand, has no such limbic system so it will bite you in half or eat you whole, feet first without remorse.

That’s why anacondas and alligators are not Man’s Best Friend.Cookie the Corky

Including pictures of your intended audience and a few details about them can turn on your limbic system and make you care more.

If you want to do good things for your Audience you’ll need to be a little more dog and a little less alligator.

Category : Blog

About Us

Like you we get ideas. We are all idea people. The Big Idea Toolkit was born out of our recognition that people have ideas but get stuck at all stages of bringing those ideas to life. We hope you find this toolkit and site gives you a nudge, a process to follow, and inspiration to make your ideas a reality. Thank you to our clients who told us - "You guys should make this a product available to others." We are Delightability, LLC and we believe if you Delight Customers - Success will Follow. more..

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