ideas

Be More Creative and Productive with a Daily Flight Plan

Daily Flight Plan to be More Productive and Creative - Delightability, LLC.

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Personal Productivity is about:

  • Having the right mental models
  • Putting in place systems that work for you
  • Maintaining clarity over your priorities

Having the right mental models

Without the right mental models for how things work, you can burn much time and not make any progress. This is bad for you and those that rely on you, whether that is at home, work, or somewhere else. A simple mental model that is commonly understood is the water faucet. Most people understand that when you lift or turn the handle on a faucet water will begin to flow. Imagine for a moment that we didn’t have that mental model. We’d go thirsty while the solution to our thirst is hidden in plain sight. Imagine if we didn’t understand how to use a grocery store. Personal productivity likewise requires that we have mental models for how things work. Things like the calendar or breaking something complex into smaller components can help us be more productive. This is why the Daily Flight Plan includes a quarterly calendar and the Big Picture.

Putting in place systems that work for you

No matter how much or how little each of us do, we have systems that we’ve adopted to get on with living, working, or recreating. Perhaps you have a system to pay your bills online, before they are overdue. Or, perhaps you have a system that you’ve adopted to arrive at meetings on time or never run out of clean shirts or coffee. Using a Daily Flight Flight is a system to formalize the unspoken and  unwritten agreement between you and your good intentions. It is a system that can be used daily or whatever period you wish in order to document and reflect on what you think is important to get done. The items you list on your Daily Flight Plan can be tiny tasks or giant undertakings. Adapt and morph this system over time to fit your own style and needs.

Maintaining clarity over your priorities

You’ll get interrupted, that is a fact. Reading this might be an interruption. If you write down your priorities you’ll at least have a fighting chance to revisit your priorities as you receive new information or things and people clamor for your attention. There is a funny thing that happens when you right down your priorities, namely, you free your mind. Your mind will continue to noodle on things that float around in your head until you formally commit to do them, whether that is in a Daily Flight Plan or another system. You can have things you don’t want to do, things you definitely have to do, and things you wish you had time to do. In your mind, you don’t have a very good way to bookkeep and differentiate between these priorities. On the Daily Flight Plan you can write things down, create an ordered list, cross things off, assign a future date to revisit, etc. It helps to simplify a mind running in overdrive mode.

Get Started

So, give it a try. Click the image to download the full size PDF. Save it to your computer and print it as you need it. This free little tool has worked for me in my personal and professional live and it can work for you, too. If you want to know more about the little icons, then read the earlier blog posts and my book, The Experience Design BLUEPRINT: Recipes for Creating Happier Customers and Healthier Organizations.

Links to previous blog posts about the Daily Flight Plan

A More Productive Happier Life with a Daily Flight Plan and Q4 Calendar

Is Your Flight Plan Ready for Your Small Business? 

Free 2014 Daily Flight Plan with Q3 Calendar and Big Picture Reminder for SuperHeros

Free 2014 Q2 Calendar Tool to Make Daily Living a Little Less Argh

Free Q1 Calendar Tool to Make 2014 Sing

 

Greg-Olson-author-image - The Experience Design BLUEPRINT - Delightability - The Big Idea ToolkitGreg Olson is the author of The Experience Design BLUEPRINT: Recipes for Creating Happier Customers and Healthier Organizations. See the Book and Author Summary PDF or find the book on Amazon. Read the reviews and see what others are saying.

Category : Blog

A More Productive Happier Life with a Daily Flight Plan and Q4 Calendar

Daily Flight Plan for Happier Balanced Life - Big Idea Toolkit from Delightability

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Time is Limited

You have less than 3 months until the beginning of the new year. The 4th quarter can be your most productive time if you are prepared. Paying attention to your daily priorities and limiting work in process will help you to focus and get more done. Whether you use the Big Idea Toolkit or not, you can benefit from the free Daily Flight Plan to keep your calendar top of mind along with your daily priorities. Think you have more than 13 priorities each day? Ok, then use two Flight Plans. But, remember if you have too many priorities, then you have no priorities. Don’t confuse a constant state of being busy with actually making progress.

“It is not enough to be busy. So are the ants. The question is: What are we busy about?” – Henry David Thoreau

 

Links to previous blog posts about the Daily Flight Plan

Is Your Flight Plan Ready for Your Small Business? 

Free 2014 Daily Flight Plan with Q3 Calendar and Big Picture Reminder for SuperHeros

Free 2014 Q2 Calendar Tool to Make Daily Living a Little Less Argh

Free Q1 Calendar Tool to Make 2014 Sing

 

You are Better than a Cat, Right?

You can get more stuff done with todays tools, devices, and connections than several of your equivalent selves could get done, even a few years ago. There is no match for what you can do. But, if you’re not careful you could also get caught up in the superstorm of noise, social media, polarizing politics, or chasing the latest internet meme. I’m not saying you should eschew all things social, especially entertaining cat videos. I particularly like the cat in the shark suit riding the Roomba. If you use the daily flight plan you’ll be more focused on your work and obligations, but you’ll also be sure to include among your priorities things in your personal life. That’s the point of the little 3 legged stool icon on top to remind you. There is much to do of significance and I hope that you’ll help make it happen. We all know that the cats won’t be doing much, except maybe posing.

Greg-Olson-author-image - The Experience Design BLUEPRINT - Delightability - The Big Idea ToolkitGreg Olson is the author of The Experience Design BLUEPRINT: Recipes for Creating Happier Customers and Healthier Organizations. See the Book and Author Summary PDF or find the book on Amazon. Read the reviews and see what others are saying.

Category : Blog

Free 2014 Daily Flight Plan with Q3 Calendar and Big Picture Reminder for SuperHeros

delight flight plan Q3 2014 calendar with big picture reminder -screen shot - big idea toolkit

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Daily Flight Plan for Newbies and Pros Alike

Making a daily flight plan for your personal and professional life is a good idea. Like a pilot that files a flight plan, it helps communicate where you are going. It can help in the event of trouble and give you or others a place to look for you at your intended destination, in the event you fail to arrive. The flight plan doesn’t discriminate between the novice or the seasoned pro. I use one and you should, too.

Avoid Collisions-in-Thought

A collision-in-thought is where you try to do two things that are opposed to each other. You wouldn’t likely attempt to fly a plane in opposite directions at the same time. Even if you wanted to, you couldn’t. But, sometimes our behaviors and actions resemble this. We say we are going to do one thing and we behave in a way that opposes the very thing we committed to. By making a daily flight plan and making priorities visible you are less likely to engage in self sabotaging behavior that thwarts the very plans you make.

Get More Important Stuff Done and Feel Better Doing it

The feeling of accomplishment is self reinforcing. We all feel better when we meet our commitments. Making your daily priorities clear and highly visible is the first step. Giving yourself permission and capacity to work toward those commitments is step two. Going from an incomplete to-do list to a checked off to-done list is something we all feel great about. Imagine our life-long collection of to-dos including our famous bucket lists.

When the Path Forward is Fuzzy

When you aim to do something, but don’t yet have perfect clarity, at least try to identify the next step. You’ll often find that by starting, you’ll get more clear on additional steps. Our brains are a bit funny like that. They are working even when we appear not to be. It also helps to be mindful of your motivation for taking on something in the first place. The Big Picture Tool forces you to be more clear on the big idea and its intended payoff. The Daily Flight PLan has a mini-Big Picture built into it. When you’re stuck try to visualize the Big Picture – not every single step and minute details, but the big idea, the payoff, and the big chunky steps for implementation. Learn more about the Big Picture tool, and the three psychological zones in Chapter 12 of The Experience Design BLUEPRINT or view the Big Picture video for a ridiculous example of building a sandwich that should drive the point home.

It’s Good to Have a Plan, but Being Flexible is Important

Sure, things will come up whether they are emergencies thrust upon you or new insights that you’ll spark,  leading to new opportunities. It’s fine to change priorities and pursue a new opportunity, even mid flight on your plan. But, if you are going to change priorities and your personal flight path, at least do it consciously. This is a better approach than suddenly departing from the commitments you’ve made to yourself that might have you later surprised when you don’t reach your destination.

You are a SuperHero

You can get more stuff done with todays tools, devices, and connections than several of your equivalent selves could get done, even a decade ago. If you think of your 1950’s equivalent you are even more powerful. There is no match for what you can do. But, if you’re not careful you could also get caught up in the superstorm of noise, social media, polarizing politics, or chasing the latest internet meme. I’m not saying you should eschew all things social. In fact, I think you should be even more civically engaged and social. But, to do that and complete your daily work and obligations you best create and use a daily flight plan. Good luck SuperHero.

Category : Blog

Free 2014 Q2 Calendar Tool to Make Daily Living a Little Less Argh

Delight Flight Plan Q2 2014 screen shot - Delightability - The Big Idea ToolkitCourse Correcting 2014

Is your 2014 living up to your expectations? To the extent it’s not, is the universe solely to blame? Or, are you complicit in drifting off your own plan, not being clear on your own path forward, or not paying attention to the details that matter?

If you are like most people, you vacillate between a paper reality and the killer application or device that is finally going to get you organized. Maybe you hear yourself saying, “This one will be unlike all of the others!”

Cooked Carrots - The Big Idea ToolkitI don’t mean to take the wind our of your sails, but there are some pretty basic shortcomings to a one size fits all approach to most anything. If you don’t believe me, try eating only one food for a week and see how interesting your outlook and mood become. Maybe you can start with carrots. Carrots for breakfast, lunch, and dinner.

Maybe you are living the paperless office dream that no human being I know of actually is. Maybe you have it all figured out, your process and technology working seemingly together in your smoothly sailing life. Maybe that is the story you are telling yourself and perhaps it’s true. But, if you are reading this far, then maybe you’ve come up short and are looking for solutions.

Make Top Priority Actions Visible

I use the daily flight plan to keep my top dozen or so actions visible. Sure, I use other tools, both electronic and paper, but this is one I rely on. After sketching Big Pictures on these daily flight plans numerous times, I simply added a Big Picture in miniature form to the latest version. Learn more about the Big Picture in Chapter 12: The Three Psychological Zones in my book, The Experience Design BLUEPRINT.  Learn more about the icons at the top of the daily flight plan by reading the original flight plan blog post at the Delightability blog.

You’ve heard it before that it take 21 days to form a habit. No matter the time, if you don’t have a visible tool or reminder, it will be harder to stay the course. Try the Free Daily Flight Plan for the next 20 days or so. I think you and the universe will be pleasantly surprised. Good luck in your productive and insightful ventures. Please let me know how it goes.

Greg-Olson-author-image - The Experience Design BLUEPRINT - Delightability - The Big Idea ToolkitGreg Olson is the author of The Experience Design BLUEPRINT: Recipes for Creating Happier Customers and Healthier Organizations. See the Book and Author Summary PDF or find the book on Amazon.

 

Category : Blog

Establish Bookends to Convince Yourself and Others Your Idea is Worth Pursuing

monkey bookendHighways, buildings, parks, and people work best when there are boundaries involved. After all, you really don’t want somebody driving in your lane, right? When it comes to ideas it isn’t any different; boundaries are useful. Creativity loves constraint.  With a boundary, a challenge becomes more clear. Without it, you will wander around the fuzzy idea for as much time as you allow. The only progress you’ll make is to ideate and fritter away the time, but you won’t actually accomplish anything.

When you are ready to advance an idea for yourself or your team, using the Big Picture from the Big Idea Toolkit can help. The simple visual communication tool forces you to get clear on your idea – both to yourself but, also to others. Simply stating your idea, clearly and concisely creates a solid boundary, a container for your idea. My idea is “this thing here” as opposed to all of these other things. This boundary for your idea establishes the first bookend. Then, be honest with yourself and others and state why the idea matters. Why should it be pursued? Why should any of us care? On the Big Picture visual tool, that’s represented as the payoff. Together the bound idea and the payoff form the bookends. Make the bookends interesting, otherwise you’ll get no support and everything will fall down.

In a group, its important to get clarity and buy-in on the bookends, so your idea can take flight. If you don’t get agreement early on, you certainly won’t get it later when you’re busy executing on all of the details.  Learn more about the Big Picture – see the video on YouTube.

Category : Blog

Try to Unthink that Thought – Just Try

debbie faas golden nugget paintingA friend of mine, Chuck Frey wrote an article about the Painter’s Technique a while ago. It really resonated with me so I commented on it.  It has doubly resonated with me over the last week since my artist friend Debbie Faas validated the painter’s technique is in fact a real phenomena that she experiences.  She knows firsthand since she just lived a 5 and 1/2 week painting journey commissioned  by a Seattle technology company.   I also had the opportunity to share the Big Idea Toolkit in a Tools roundtable with the local chapter of the Institute of Management Consultants.  In that discussion, every person in the room realized that ideas come at times sometimes inconvenient, even the day after your big strategic plan is completed.

What do you do with a good idea that comes at the wrong time?

Simply put – you cannot unthink a thought.  Your brain will continue to wrestle with it, good or bad even without your trying.  Mike Dooley notes this in his email signature of his daily Notes from the Universe where  he says, Thoughts become things…choose the good ones.

In the Big Idea Toolkit, this is precisely why we have a PlayGround.  When you get an idea, put in in the PlayGround.  Whether it advances immediately or ever, the brain will continue to build on it and create new possibilities.  If your PlayGround is shared with others, ideas pay dividends. Chuck’s original article appears here.

the PlayGround from the Big Idea Toolkit - Delightability, LLC.Here is my comment on his article restated.   I hope this inspires you to create and share your PlayGround.

Chuck, this article really resonates with me. I am a big believer in the power of visual thinking. Like John Medina says in Brain Rules with Rule #10: Vision trumps all other senses.  I use mind mapping software to organize and see connections when I’m working alone. But when I’m collaborating with others, need to work quickly and communicate or see the Big Picture, then I use tools from the Big Idea Toolkit. http://www.thebigideatoolkit.com This has the added advantaged of the large format (20 x 30 inch visuals), multiple real time input (everybody on the team can write on a sticky note), and spatial adjacency (I can see each poster/board at the same time) . I like computers and all things digital but there is a time to be digital and a time to be in the real world – which is and always has been analog. @markjl – yes big hand drawn = better.

The painters technique really makes sense to me. Ben Franklin and Thomas Edison solved problems by cat napping similarly. It allows your brain to continue to work on things while you’re away. There is a related powerful phenomena – spatial adjacency. Think of an art gallery experience that unfolds as you enter each room. Each passage you enter reveals a new splash of style and color. You naturally do a quick scan before your eye settles in on something of interest. Compare this experience to the same art being presented slide by slide in a PowerPoint presentation. In the former the brain benefits from spatial adjacency and in the latter suffers from the lack thereof. If you want to imagine yourself to better possibilities you need to get bigger, and get adjacent. Then, let the painter technique unfold as you seemingly “check out” for a while from one piece and then “check back in” to the canvas of your choosing.

Category : Blog

Productive living is about project management not time management

The thing about time is it will pass you by, whether you are busy, idle, wholly aware of it, or completely oblivious to the seconds ticking on.

Ultimately, we all suffer from time poverty because the number of hours in the day are fixed. Like the law of conservation of energy – energy cannot be created or destroyed, it can only change form, we can’t create more time we can only make it useful by what we do with the time we have.

Dost thou love life? Then do not squander time, for that is the stuff life is made of.”  Benjamin Franklin

We care about time management because we are trying to cram more things done into the little time we all have.

The key to getting more stuff done is to have the right mental models, tools, and processes in place. Highly productive people aren’t necessarily lucky or smarter than you, they simply have built better habits. You’ll need better habits, no matter which system you adopt or invent.

Most people don’t manage complex projects with huge risks that need to be mitigated, involve many stakeholders, or have project life cycles that span years and geographies. Luckily, for most of us life isn’t that complicated. Most of us have to simply juggle between our various personal and professional actions, deliverables, to-dos, and calendar events. The trouble is it isn’t that simple and one tool probably won’t do the trick.

“It’s not enough to be busy, so are the ants. The question is, what are we busy about?”  Henry David Thoreau

Here is an assortment of tools and principles that I find useful and how I use them.

Image of Calendars, Planning, and Electronic Organization Tools put in perspective - Delightability LLC

The Distracting Idea

First Principle – Ideas often come at inconvenient times.
Tool I use – I separate ideas from execution using the PlayGround to capture ideas and the PlayBook to document what I’ve committed to. Periodically I review all ideas and then decide if I’ll add them to my PlayBook. I don’t let the “idea du jour” distract me from what I’ve already committed to.

Sight-line to the Future

The PlayBook is where I track the next 90 days or so by week. I show all of my major events, milestones, and the deliverables that I need to create or big actions I’ll need to track. It is fast and uses sticky notes so I can reconfigure it if I change priorities. I have a more granular view on my paper calendar but the PlayBook keeps me tracking to my overall plan and most importantly, makes work visible.

Good old Fashioned Calendar with a Twist

In addition to the PlayBook calendar, I also use an electronic calendar. In my case I use Google calendar on the computer and my phone. Because the electronic calendar is poorly configured, not instantly glance-able and lacks the “doodle” factor I also carry a printed calendar that I can capture notes on or affix a sticky note to. I have a paper calendar for each week and also note the week number. This is a feature you can turn on in Google calendar by the way.

Making Communications Visible is Key

I configure SMS alerts for reminders tied to my electronic calendar. I also use Highrise as a CRM tool to track prospects and assign future f/u tasks which are emailed to me as a reminder. But, for the week I’m in I print a communication/follow-up sheet. This sheet shows the person I need to follow up with, what I need to provide them, and whether the communications will be phone, face-to-face, email, or direct mail. If you meet many people you are likely creating a card graveyard on your desk. I was too, before I adopted this system.

Print or Electronic?

Second Principle – the best answer is usually “It Depends.”
If you use your phone as your calendar and you are talking on your phone then you are blind to your calendar. If you need to add a note, do it directly in your printed calendar, so you don’t have to write it down twice. Also, in the event your phone is in need of a charge, you’ll still have your weekly plan, right there in plain sight.

Spatial Adjacency is Good for your Brain

If you keep your old calendars and communication/follow-up sheets you’ll be able to review them at a glance while eating breakfast or celebrating a job well done. Your brain will likely recognize patterns and see new connections. These insights will spawn additional ideas and you’ll know what to do with them because you read this post and followed the First Principle above.

This may seem like a lot of items but if you build a success system and good habits to reinforce your system, then it will be more natural to use it than to operate randomly, poorly execute, suffer from time poverty, and ultimately didn’t-get-it-done-itis.

Learn more at the Big Idea Toolkit website and blog.

Category : Blog

So… what did you learn?

Start Stop Continue Review - Delightability LLC

Here is the situation.  You’ve just completed that latest software build or that big fundraising event.  You’re going full steam ahead to the next opportunity.  You’re at capacity so you don’t really want to spend time talking about the past, especially those things that didn’t go well.  And you certainly wouldn’t want to have difficult conversations with colleagues. We’ve heard the cautionary tales about Look Back – Fall Back, Negative Target Fixation, or Don’t Trample my Elephant.

Sometimes you have to slow down, in order to speed up.

 

Project Meeting Event Debrief from Delightability LLC

But, the other side of this is your next project will only be as good as your last project, plus “what you do different.”  If you don’t learn anything  then you’re not likely to do anything different. You wouldn’t intentionally enter your next assignment with your biases, blind-spots, and developmental needs all exactly where you left them at your last project, would you?

There are 3 tools that are easy to use that can speed your individual and group learning so that you can be a higher performing team even if that team is only “me, myself, and I.”

Visit the Feedback and Learning page to see how to use these tools and download the full size PDFs for free.

 

 

 

 

Category : Blog

the Big Idea Toolkit – 7 Visual Thinking Tools for Innovative Teams to do their Best Work

the PlayGround from the Big Idea Toolkit - Delightability, LLC.The Big Idea Toolkit  include 7 visual thinking tools that leverage the way innovative teams do their best work.  People need a place to capture ideas – that is the PlayGround.   If you are like most people you already have sticky notes chock full of ideas, notes, and reminders.  Well, the PlayGround gives you a space to capture them and share them with others.  Other might even build upon your ideas.  The PlayGround is where ideas live.

Sometimes I feel better just getting my ideas down – even if I don’t do anything with them.

 

the Situation from the Big Idea Toolkit - Delightability, LLC.Jumping to execution too soon without understanding the Situation, or being mindful of  the Audience can consume resources, burn cycle time, and create strategic drift.  Not being in tune with your audience can create lackluster products, messages, and experiences that don’t feel connected or live up to their potential to satisfy and delight.

If you don’t know where you’re going, any road will get you there.  Lewis Carroll

 

the Audience from the Big Idea Toolkit - Delightability, LLC.Explicitly identifying your audience can help you to connect with them and make the customer come alive inside the organization.  This taps the natural empathy of your employees, volunteers, and others that interact directly with or influence the experience that customers have with your organization, its products, services, and brand.

My play was a complete success. The audience was a failure.  Ashleigh Brillant

 

the Big Picture from the Big Idea Toolkit - Delightability, LLC.We live in a world more connected than at any other time in history, yet we lack tools to have more productive, energizing conversations that are results oriented and free of our biases.   Using the Big Picture calibrates people to the same reality, it helps to communicate the big idea and then tie that idea to the expected impact.  It allows people to participate in building, seeing, and sharing, the big chunky steps of how to get there.  If you find yourself in the trap of having more and more email “conversations” but getting less and less accomplished, you or others around you, might not be seeing the big picture.

We can’t solve problems by using the same kind of thinking we used when we created them. Albert Einstein

 

the Game Plan from the Big Idea Toolkit - Delightability, LLC.Breaking down the big picture into smaller executable steps is what  the Game Plan is all about.  The chunky steps in the big picture can be broken down into smaller steps that are more easily executed on.  One of the reasons why people don’t move forward is a lack of clarity.  The Game Plan breaks down each big chunky step from the Big Picture into more manageable, own-able, deliverables that can then be discussed and assigned to different team members.  It reduces blind spots and helps you to confront reality.

Our ambitions will always exceed our ability to execute, given the available level of resources.

 

the PlayBook from the Big Idea Toolkit - Delightability, LLC.When your ready to commit to doing something you need the PlayBook.  That is where execution lives – it gives you a site line into events and milestones across the year as well as the view into deliverables/actions/owners over a rolling 90 day view.  Turns out that most teams don’t have much clarity beyond 90 days, so why fool yourself with giant, non-dynamic plans.  The calendar is a key component to the PlayBook since everything that you do and will do, happens in time.  It again uses ordinary sticky notes and is easily reconfigurable as weeks expire and deliverables are accomplished.  If you miss a deliverable – it is no longer a surprise.

Until we can manage time, we can manage nothing else. Peter F. Drucker

4 blocker exampleWhen each person on the team uses a weekly  4-Square Personal Action plan you’re on your way to building habits that ensure excellence in execution.  Print a 4-Square Personal Action plan each week, fill it out, and take it with you as you go about your personal and professional business.  While the PlayBook may be shared, the 4-Square Personal Action plan is uniquely you.  In fact, using it alone, even without the toolkit will enable you to be more clear about your commitments and get more important stuff done.  It is a free download, so take advantage of that.

I want to make a dent in the universe. Steve Jobs

 

We’ve love to hear what tools you use to capture ideas, get organized, and ensure excellence in execution whether you work alone, as part of a larger team, within a silo or across silos.

 

Category : Blog

Does Your High Performing Team Have a Different Mental Space for Ideas and Execution?

The highest performing teams don’t need “team building” events because they are already a higher performing team doing the many little things that make the team flow and work well together. Like a good Jazz trio they have a rough plan but can improvise and work off of each other as necessary. Resorting to trust falls and wailing on each other with padded sticks won’t make a low performing team soar.

We’ve found that high performing teams are fully engaged and have a different mental space for dealing with ideas versus working the execution of the plan. We’ve incorporated these realities into the Big Idea Toolkit by including a PlayGround and PlayBooks.

the PlayGround from the Big Idea Toolkit - Delightability, LLC.The PlayGround is where high performing teams capture and share ideas. Embrace the notion that ideas can come from anywhere and will often come at times inconvenient. If you still boast an annual planning cycle then you’re probably blind to the best idea which may come the days following the completion of your annual planning. Being blind to ideas that could move your company forward can be detrimental and may serve to disengage the employee or partner whose ideas are ignored. Funny psychological thing is, it is more important to have your idea captured and heard than actually implemented. People like to be heard, respected, and valued. Ignore this reality and you are a dead brand walking.

You know the old adage, ideas are a dime a dozen. Well, in the internet age, they’re actually even cheaper, they’re free. Ideas are great but unless acted on they’ll make no impact in the real world. That is what the PlayBook is for.

Publishing a shared PlayBook reminds a high performing team what they have committed to.

Publishing a shared PlayBook reminds a high performing team what they have committed to. Shared commitment and visibility are prerequisites for excellence in execution. Actions, deliverables, owners, and dates provide the team with clarity on the who, what, and when of execution. Using a weekly 4-Square Personal Action plan further individualizes the PlayBook deliverables so each team member knows what they are doing each step along the way.the PlayBook with a High Performing Team - from the Big Idea Toolkit - Delightability, LLC

Using the PlayGround and PlayBooks helps a team to form productive habits that will help them to make a bigger impact in the world. Use them alone or as part of the complete Big Idea Toolkit and pretty soon, your higher performing team will be celebrating yet another win. And… when you do if you want to celebrate with some trust falls or a stick fight, more power to you.

Category : Blog

About Us

Like you we get ideas. We are all idea people. The Big Idea Toolkit was born out of our recognition that people have ideas but get stuck at all stages of bringing those ideas to life. We hope you find this toolkit and site gives you a nudge, a process to follow, and inspiration to make your ideas a reality. Thank you to our clients who told us - "You guys should make this a product available to others." We are Delightability, LLC and we believe if you Delight Customers - Success will Follow. more..

Support

If you have questions or need some help please email us or call us at (206) 356-8811