the Audience from The Big Idea Toolkit - Delightability, LLC.Bigger is Better for your Brain.

The Audience is a 20 x 30 inch print that can be fixed to the wall or rolled up and transported.  Part of the Big Idea Toolkit it is also available separately.  The large format makes it easy to not feel lost.  Now you can make your audience front and center with you and your team.



sticky note and picture example for the Audience from the Big Idea Toolkit - Delightability, LLC.Compatible with Sticky Notes. Compatible with Life.

The Audience is the place to make your customers come alive.  It helps you to tap your natural empathy. The Audience uses large 6 x 4 inch sticky notes and has a place for affixing photos or sketches of your audience.  It shows 3 audiences but you may have less or more.  You don’t need any special training to answer questions about your audience because you’re a human being not an alligator and also you’ve already used photos and sticky notes. It doesn’t get any more simple that this.  See the related blog post, Dogs, Gators, and Humans – 2 out of 3 are Wired to Care?

guiding principles for the Audience from the Big Idea Toolkit - Delightability, LLC.Free Coach Included.  Meet Your Guiding Principles.

When you lose site of the customer you can have a real dud on your hands.  The guiding principles are there to keep you honest, keep your audience top of mind.It’s like having a free coach in the room.

About Us

Like you we get ideas. We are all idea people. The Big Idea Toolkit was born out of our recognition that people have ideas but get stuck at all stages of bringing those ideas to life. We hope you find this toolkit and site gives you a nudge, a process to follow, and inspiration to make your ideas a reality. Thank you to our clients who told us - "You guys should make this a product available to others." We are Delightability, LLC and we believe if you Delight Customers - Success will Follow. more..


If you have questions or need some help please email us or call us at (206) 356-8811